Arab Trade and Distribution Group Initiates Recall for JAC JS4 Vehicles: Insights into the Affected Models
The Arab Trade and Distribution Group, a subsidiary of Al-Qasrawy Group and the domestic manufacturer of JAC vehicles in Egypt, has publicly declared a recall campaign for JAC JS4 models (2021-2023). This announcement was made via the official Facebook page of the Egyptian Consumer Protection Agency.
Objective: Software Update for Airbags
The primary objective of this recall is to inspect and update the software of airbags, ensuring their optimal functionality. Consequently, the attendance of all customers at accredited maintenance centers is imperative.
Communication with the Company
Owners of the mentioned models are urged to contact the company through the dedicated hotline “19292”. This hotline facilitates pre-booking and data updating and confirms whether individual vehicles fall within the recall ambit. Moreover, it helps in scheduling suitable appointments at the nearest approved service centers if required, all at no additional cost to the customer.
Customer Safety and Satisfaction: A Top Priority
This recall is integral to affirming the robustness and efficiency of the overall system, reflecting the unwavering commitment of the Consumer Protection Agency to ensuring consumer safety and satisfaction. The Agency remains vigilant, addressing any complaints or violations related to consumer safety.
Reporting Concerns and Violations
In cases of any grievances or detected infringements, consumers are encouraged to contact the Consumer Protection Agency directly at hotline number “19588” from any landline or forward their complaints through WhatsApp at 01577779999.
This recall underscores the Arab Trade and Distribution Group’s steadfast commitment to upholding the highest standards of safety and quality, maintaining transparency with consumers, and promptly addressing any issues identified, thereby fostering enhanced consumer trust and satisfaction.
